Did you originally sign up with a Facebook ID or Google ID? Many times users forget that they used one of these services to connect, and then can't remember their username or password, because they don't have one. When you log in with Facebook or Google, you must always log in with the same service or else we won't have a record of you.
If you are sure that you created an account on piZap with your email and a username, and can't remember your password, then contact us here.
If you created your account with Facebook, Twitter (X) or Google but have since closed that account and cannot log in, you can request to have it deleted by contacting us.
If you still have problems please contact us.